Learn how to use flexlm for autodesk, solidworks, smartbim, arcgis, and many other software vendors. This workaround will resolve the following problems which can cause this error. Unable to locate a license entry for dytran 0 the license server may be unavailable. Jul 22, 2016 sounds like a network connection issue. Esri has only upgraded the old flexlm version to a newer one. This is usually caused by slow network speeds, the client is attempting to connect to the license manager server, but the amount of time that the client has to wait for a response is too.
This issue has been reported in several cases with arcgis desktop 9. Im looking at my license manager now, everything seems to look okay, is their any specific information i should be looking at to try and figure out whats going on. The flexlm license server is not configured correctly. This might have to be run just once or every time the product is used as the process is responsible to work as necessary. Verify that your license server is at flexlm version 10. Cannot read license file data from license server system. Flexnet licensing via remote desktop general gis topic. Solidnetwork licensing is based on flexnet publisher license management.
Provide your license server administrator with the following information. In some cases, arcgis client software cannot check out or borrow a. Arcgis 10 license server error 15,570 geonet, the esri. Flexnet error 15,xxx cannot connect to license server. The name can be specified using the host name or the ip address.
An error message is displayed on client machines running arcgis desktop. Download flexnet publisher software describes the download process. Customer uses standalone seated licenses instead of f. Cannot connect to the license manager arcgis desktop. Then, click on licensing interconnect log and look at the bottom of the log, it should show the reason why flexnet wasnt running correctly. Below you will find installation and licensing information for abaqus and isightsee products. When configuring your thermo scientific software licensing mode, you must choose use fnp licensing server and specify the name of the server here mylicserver1. Server unable to resolve hostname vs ip address correctly. When flexlm finds the keys that match, it stops looking. Flexlm complete error codes artwork conversion software inc. Launch arcgis license server administrator from start programs arcgis license server administrator. Concurrent use arcgis clients are unable to connect to.
The arcgis desktop administrator is unable to connect. The only thing to be aware of is that by default the communication between the fme floating license server and a client running fme occurs on a random port, whereas arcgis might have a fixed port. Arcgis is unable to connect to license server when working. The file was issued for a later version of flexnet licensing than this program understands. The licenses are managed by the floating license server. It is a common misconception that migrating to arcgis version 10 replaces the licensing software. You can only see a black screen when you access the virtual machine. The procedure in this article may not be effective if you have specified an lmgrd port number below 27000 or above 27009. Maybe im doing something wrong or some configurationfirewall setting is missing. The license server software is too old to use with this version of the arm compiler.
Connection refused for further information, refer to the flexnet licensing documentation, available at. What flexnet publisher version is my esri arcgis using. When starting a matlab worker, a licensing problem might result in the message. In some cases, the arcgis client software cannot check out or borrow a. Floating license server flexnet for safe software and fme. When i stop the tool the license is still in use until i restart arcgis. Fix flexlm cannot connect to license server system tutorial. For more information on starting a license server, see the section starting the license server in the arm license management guide. The arcgis desktop administrator is unable to connect to. Install the flexnet publisher software on a machine that acts as a floating license server. There is a firewall on either the server system, client machine, or both that is enabled and preventing the connection.
For example, unless your license server is running flexnet 11. The other license manager port is specified in daemon line of the license file. The license server manager lmgrd has not been started yet, the wrong. The following errors may occur during product licensing or product use. Configure arcgis license manager to work through a firewallhelp. Flexnet licensing not running ansys student community. This is a software bug mostly observed in all level of arcgis software ver9. This is not a standalone process and comes bundled into many software tools that either need or recommend license activation. To connect to license server with firewall enabled, you must add exceptions to open both listening ports of flexnet publisher license server daemon and intelr software license manager vendor daemon. When i use arcgis and start the tool the license is in use. Details upon the version of flexnet published used in each version of arcgis license manager can be found in this knowledge base article. To generate xinfo file, start menu startxilinx ise design suiteaccessoriesxinfo system checker.
Either the ports are blocked or have been given incorrectly, or possibly the wrong server is listed in your local licence file. If you want us suggest what the license should look like, send the 1. As with all license server issues, always make sure th eport is allowed to go through any security software. The flexlm licensing software has gone through many changes during the passed several years, and is now called flexera flexnet for publishers.
A f loating license allows you to install and use the same license for example, magicdraw standard, professional, enterprise edition or plugins on multiple machines. The license server manager lmgrd has not been started yet, the wrong email license file is being used, or the port or hostname in the license file has been changed. Arcgis is unable to connect to license server when working remotely. Indeed, the license manager is showing no problems at all, with both a status enquiry and server diagnostics appearing to work perfectly well, with. Feb 04, 2018 arcgis could not connect to an arcgis license manager running on host not set duration. Fixing arcgis license server administrator error code 15. Choose the simulia product line and the release of interest. This center lets you download the appropriate installations and documentation, as well as perform other related tasks. After clicking perform status inquiry on the server status tab of lmtools, the following message is displayed. Flexlm error 15,10 cannot connect to license server or winsock. I got a tool for arcgis which has its own license manager lmtools flexnet. There might also be some info in the flexnet debug log as well the same as above, look at the bottom of the file and see if there is any relevant info about the issue. After installing the arcgis software im getting a problem.
Arcgis could not connect to an arcgis license manager running on host not set duration. Flexlm license manager times out error 15,570 palisade. This tutorial is about to fix the arcgis license error having error code 15 in few minutes. Historically openlm was written by arcgis users for arcgis users, and it is an esri partner. License manager installation and startuphelp arcgis for. As such, we in openlm receive many queries about esri arcgis licensing, one of which is. A conflict will occur if the same port is in use by both the fme installation of flexnet and the arcgis installation of flexnet. This issue can occur if you have any other applications that are using their own flexnet license server service on the same machine.
This version of the license manager will support arcgis 10. Open windows explorer and navigate to your license manager installation location c. I dont know why or how it could be using a webpack license. If you are a system administrator or end user, chances are one.
Licensing error 15,570 geonet, the esri community gis and. Run lmutil lmstat a on the server to check that the server software is running. The license file used by the flexlm license server does not contain any license key no increment line no license key has been installed. In this case, opening port 49163 besides 28518 resolved the problem. Remnants from a previous lmtools installation on the computer with another lmgrd. I have a full license for this software, and havnt used a webpack license with this software version at all. Sep 01, 2019 after installing the arcgis software im getting a problem with license manager telling that provides the license server administrator with following information. Connection refused 2 on antivirus uninstall wireless networking software. The flexnet license server software lmgrd has not been started. Aug 25, 2011 learn how to use flexlm for autodesk, solidworks, smartbim, arcgis, and many other software vendors.
No magic uses the flexnet server the floating license server from flexera software for managing floating licenses. The license server manager lmgrd has not been started yet. Experience the new and improved esri support app available now in app. Best to look into the log file, perform status query and see what messages you get. Arcgis and fme on same flexlm license server fme community. The flexnet licensing service has been disabled or stopped, preventing the flexnet publisher licensing module from functioning. Make sure that port 1700 is opened for tcp communication through any firewall that is enabled on the server or client machines. For fme server, setup the user account running the fme server engines windows service to use an account with administrator level permissions. Flexlm floating license client setup zuken americas community. I will explain how you can consolidate your license servers by running multiple license server. Can you please share the license file and the xinfo to investigate it further. For more information about flexnet publisher license management, see the flexnet publisher license administration guide in the solidnetwork license manager installation directory \docs\flexuser\licensingenduserguide.
There may have been corrupted files or registry keys in the installation of arcgis for desktop that cause unexpected behavior in the software. Ensure that your arcgis installation is on the same machine as the fme installation and use the arcgis administrator application to check the availability of arcgis licenses. License checkout for feature compiler5 with version 5. Click diagnose to view the status of the licenses in the window below. License provide your license server administrator with. For information on installation or licensing of the latest fesafe or tosca release, refer to the ds program directories.
To obtain flexnet licensing downloads platform sdk, tools, licenses and. Flexera flexnet license management implementation in esri. By default, the vendor daemon mlm uses a random open port. Flexlm error 15,10 cannot connect to license server or. Modeling tool client software magicdraw, cameo systems modeler, cameo enterprise architecture plugins. You must not panic when you see above mentioned issue during the process of arcgis license claiming from arcgis license manager 9. The flexnet licensing solution for both flexnet publisher and flexnet embedded products is available in the flexera software product and license center. On the host machine, though, arcmap starts up fine.